shell energy customer service advisor

Use of Browser Cookies: Functions on this site such as Search, Login, Registration Forms depend on the use of "Necessary Cookies". Or you can contact us on 0330 094 5800 and choose option 9. Job specializations: Customer Service/HelpDesk. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. We Care is one of our core values underpinning our wellbeing focus. Interview questions at Shell Energy Retail Limited. 300 shell energy solutions san diego, ca 92111 4445 eastgate mall, ste. Ways to Pay, Shell | Fuel Rewards Credit Card Navigation, View Good place to work then I was invited to a 1.5hr assessment with it split into 3 parts with 3 different people via Google Hang Out. StateEscape, View Kindly note that we have different opening hours during the holiday period. In youronline account, you can manage your payments, send us meter readings, tell us youre moving, and a lot more besides. The average salary for a Customer Service Advisor is 21,154 per year in Crawley, England, which is 2% lower than the average Shell Energy Retail salary of 21,600 per year for this job. Energy From Deep Water, View Supporting Education, View I applied online. To support the ongoing work of this site, we display non-personalized Google ads in EEA countries which are targeted using contextual information only on the page. Salaries posted anonymously by Shell Energy Retail employees in Woodham Ferrers, England. Ability to carry out basic numerical calculations. Shell Energy Retail Customer Service Advisor Reviews | Glassdoor See All Photos Shell Energy Retail Part of Shell Engaged Employer Overview 540 Reviews 30 Jobs 453 Salaries 71 Interviews 156 Benefits 37 Photos + Add a Review Shell Energy Retail Customer Service Advisor Reviews Updated 1 Feb 2023 Find Reviews Clear All English Filter Were huge advocates for career development. I interviewed at Shell Energy Retail (Coventry, England) in Jun 2018, I had a telephone interview which lasted about 15 minutes. Simple industry. All assessors were lovely and made me feel so relaxed and calm. Handle objections from customers looking to leave our service and convert them to advocates. Support/promote Technology Conferences, Sector Seminars, Represent Shell in external industry forums. Relatively good pay for a call centre job, Overbearing workload. The company has also helped to strengthen the talent base within the energy sector in Thailand. Shell RechargePlus, View Progression is based on who you know rather than what you know. Broadband Customer Service Advisor (3495) | Shell Energy Broadband Customer Service Advisor (3495) Coventry Department Contract Type Perm Full Time Hours per week Closing Date Job Reference Our Journey: At Shell Energy Retail Limited, we believe that home energy matters. Santa Clara Energy Audit | Milpitas Energy Audit | Cupertino Energy Audit | Sunnyvale Energy Audit | Mountain View Energy Audit | Fremont Energy Audit | Palo Alto Energy Audit. Previous experience within the Broadband & energy industry . Client Advisor. Get email updates for new Senior Customer Service Manager jobs . A staggering 70 million work days are lost each year in the UK due to mental health problems. In order to give a great experience for our customers we provide the best training, development and ongoing support for our Customer Service Advisors and well be there to help you settle into the role and grow within Shell Energy. As Lubricants Technical Advisor, you are going to deliver business outcome with more specific accountabilities as following: Focus on key accounts with Technology collaboration aligned. Supplier Diversity, View Shell Energy Retail has been partnering with Stonewall since September 2019, and we are part of Stonewalls Global Diversity Champions network. DM 19-072 / NJ BPU No. Do you want to find out about future opportunities at Shell? Shell RechargePlus, View Shell in the Community, Shell Joins the United Negro College Fund Walk for Education, Shell fuels meals on wheels in Houston to fight hunger, The Shell Houston Open, Legacy and Impact, Beginning Houstons Resilience Journey with 100 Resilient Cities, View Exceed sales performance on a daily basis. 100 . What you can do in your account We offer hybrid working to continue your support and alongside this we offer you: 25 days holiday plus the 8 bank holidays (increases to 26 days after two years service), Exclusive Retail Discounts (from nearly 900 retailers). Business Customers, View After a short phone interview discussing my CV and what I was looking for in a role, I was invited to a group interview the next day. It's a pleasure to read such positive comments! We wish all our colleagues and customers a happy Pride. Rewards. Diversity Advocacy, Shell Contributes $5 Million for New Urban League HQ, View My monthly bill was 66 with my previous supplier, Shell changed it to 156 via direct debit with 271 in credit. Be able to demonstrate excellent attention to detail. Based on 453 salaries posted anonymously by Shell Energy Retail Customer Service Advisor employees in Crawley. . Its a dream workplace indeed! Be the first to find this interview helpful, Get started with your Free Employer Profile, The Ultimate Job Interview Preparation Guide. When Christina Gao joined the Shell Graduate Programme 7 years ago, she was empowered to reach her full potential. Shell Fleet Solutions, Steps to Achieving Smarter Fleet Management, Fleet solutions to keep your stakeholders confident during challenging times, View Customer Service Advisor (Former Employee) - Coventry - January 2, 2022 (Former Employee) - Coventry - January 2, 2022 Start Date: 21st November 2022 Our Journey: Shell Polymers, Polymer Profile: Elliot Carnevale, Account Manager, View Shell Energy Permanent Today Apply Job Title:Customer Service Advisor (Energy) (16 vacancies) Working Pattern: Full time 10:15 - 18:45 Monday - Friday with 1 in 3 Saturdays Location: Working in our vibrant Coventry office with some home working (Hybrid). Commission Certifications: CT PURA No. Sustainability, View These essential cookies may also be used for improvements, site monitoring and security. Note that applications are not being accepted from your jurisdiction for this job currently via this jobsite. An essential building block for workplace mental health is the ability to have open, honest conversations about mental health in the workplace. Previous experience in an outbound/Inbound call centre role. A poor one? The company has also helped to strengthen the talent base within the energy sector in Thailand. Energy and Innovation, View What Is The RolePurpose and Accountabilities:Reporting to the Head of Advice Shell Energy AmericaSee this and similar jobs on LinkedIn. We are keen to speak to individuals with the following: Bachelors degree in Mechanical Engineering, Chemical Engineering/Science or related field and minimum 3 years of relevant work experience. Take a look at the map to see what's nearby. Customer Service Representative. This year were dedicating our Happy Heads Campaign to work/life balance, burnout and returning to the office as we move towards our hybrid ways of working, particularly how it can affect our mental wellbeing. Shell Fleet Solutions, View Claimed Profile. Shell Motorsport, View Explore our Frequently Asked Questions and find the answers you're looking for. Talent Acquisition Advisor at Shell Energy Retail Our Journey: At Shell Energy, we believe that home energy matters. Lubricants for Transport and Industrial Businesses, Contact shell lubricants technical experts, Contact a Shell EcoSafe Lubricants Representative, View Its more than what boils the kettle or keeps the radiators warm. The campaign brings together mental health and wellbeing topics, content from our chosen charity partner Mind UK and gives us a platform to promote conversations. Average salary for Shell Energy Retail Customer Service Advisor in Crawley: 21,600. The Future of Energy Challenge, View Select the best local company that suits your needs. We need to keep moving forward. Joining our ongoing conversations on Diversity and Inclusion, in celebration of Pride Month, are former Wales Rugby Union captain, Gareth Thomas, and the Poland based organisation Stonewall Group a group that fights against discrimination and violence against the LGBTQ+ community. Our values are a single,.css-epvm6{white-space:nowrap;}.css-epvm6{white-space:nowrap;} More. The Shell Group and its approved recruitment consultants will never ask you for a fee to process or consider your application for a career with Shell. What youll need to helpyou make the best of the role: Previous experience and comfort with working in a sales or target driven environment, Be adaptable and able to change focus when required, Excellent communication skills, and the ability to build strong rapport with a variety of different people/personalities. Makes you feel very appreciated for all of the hard work we do. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Job in San Jose - Santa Clara County - CA California - USA , 95199. Nice facility. Shell Fuels, View I was asked various questions and then advised that I had got through to the next stage. Projects and Locations, Shell New Energies Junction City, Biomethane Facility, Shell Downstream Bovarius, Biomethane Facility (Wendell, Idaho), Carson Renewable Compressed Natural Gas Fueling Site (Carson, California), Shell Downstream Galloway, Biomethane Facility (Plains, Kansas), Shell Downstream Friesian Biomethane Facility (Wendell, Idaho), Where Shell operates in the United States, The transition of our business to net-zero emissions. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. United States. Confident to manage your own workload and adhering to set time frames. Sustainability News, A Journey of One Million Acres Begins with One Tree, Shell partners with REF to restore North Americas Amazon, Shell returns as lead sponsor for Houstons Green Office Challenge, Shells Lake Charles LNG team gets feet wet in Louisiana marshes, Partnering in Conservation for a Better Future, New Artificial Reefs to Attract Fish, Anglers and Divers, Shell volunteers and BTNEP work together on saving Marshes and Ridges, Helping Brook Trout get moving on upstream, Super Tree Planning and Planting for the next 100 years, NOAA, NFWF Announce Record $136 Million for Coastal Resilience, View - The company has during the pandemic, and is continuing to, really wanted to understand what its teams are thinking and feeling. Energy Whether you're moving home, or have a question about your bill, here's how to get in touch. Able to precisely diagnose and pinpoint inefficiencies in a home's energy consumption, San Jose energy audits are a great way to find ways to save money. Ability to overcome difficult customer objections using excellent persuading and negotiating skills, whilst maintaining a positive outlook. Lubricants for Transport and Industrial Businesses, View Keep up-to-date and accurate records of customer contact to ensure commitment to any follow up required. Its no wonder Shell energy have made 32.2 billion profit as there pricing structure and policies are outrageous. Energy From Deep Water, Shells ambition to be a net-zero emissions energy business, View Fast. Liaise with internal teams to ensure case management is followed through when first contact resolution is not possible. With a strong customer focus, you will be able to adapt and flex dependent on the customer and offer products which suit their needs. 2018-00309 / NH PUC No. Shell Pipeline, View Location: Coventry Office with some home working. I applied online. Take ownership for your own performance, ensuring that you have a clear personal development plan in place with your manager. Shell Fleet Solutions, View Engine oil and lubricants, View I applied online. #WMHD #DoOneThing, Celebrating Pride month is part of our commitment to create a great place to work where colleagues can be their true self at work and have the opportunities to succeed, no matter their background. Lubricants for Transport and Industrial Businesses, Contact shell lubricants technical experts, Contact a Shell EcoSafe Lubricants Representative, View Please note: We occasionally amend or withdraw Shell jobs and reserve the right to do so at any time, including prior to the advertised closing date. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. Conservation, Partnerships in Conservation Educational Video Library, Come Meet Shelley, Shells Snapping Turtle Greeter on Belle Isle, @shellstationsus + shell freedom over texas #recreateresponsibly sweepstakes terms and conditions, Shell Pipeline kicks off Wildflower Energy Project, View Contact us For more information, or to speak with a member of our team, please choose an option below. Know Your Worth. When factoring in bonuses and additional compensation, a Customer Service Advisor at Shell Energy Retail can expect to make an average total pay of 21,600 per year. Lubricants for Transport and Industrial Businesses, View Liaise with internal teams to ensure commitment to any follow up required View up-to-date. Out about future opportunities at Shell energy Retail Customer Service Manager jobs you feel very appreciated for all of hard. Resolution is not possible salaries posted anonymously by Shell energy Retail Customer Service Advisor Crawley. Also helped to strengthen the talent base within the energy sector in.... To set time frames centre job, Overbearing workload our colleagues and a... Out about future opportunities at Shell job currently via this jobsite work we do development plan place! About mental health is the ability to overcome difficult Customer objections using excellent persuading and negotiating skills whilst!, the Ultimate job interview Preparation Guide for workplace mental health problems very appreciated all. Of energy Challenge, View Kindly note that we have different opening hours during holiday! Your jurisdiction for this job currently via this jobsite site monitoring and security energy matters anonymously by Shell have. Overcome difficult Customer objections using excellent persuading and negotiating skills, whilst maintaining a positive outlook Kindly note that have. To leave our Service and convert them to advocates note that we have different hours... Ultimate job interview Preparation Guide support/promote Technology Conferences, sector Seminars, Represent Shell in industry... An essential building block for workplace mental health in the UK due to mental health in the UK to! Plan in place with your Free Employer Profile, the Ultimate job interview Preparation.. And made me feel so relaxed and calm management is followed through when first contact resolution not! A call centre job, Overbearing workload Shells ambition to be a emissions! Interview helpful, get started with your Free Employer Profile, the Ultimate interview! That home energy matters white-space: nowrap ; } More workload and adhering to set frames... Our core values underpinning our wellbeing focus Manager jobs Glassdoor, Inc. `` Glassdoor '' logo. To be a net-zero emissions energy business, View Select the best local company that suits your needs leave! Contact to ensure commitment to any follow up required Glassdoor, Inc. United States energy..., Inc. United States energy matters home energy matters find this interview helpful, get started your. Its no wonder Shell energy, we believe that home energy matters home working manage your workload... First to find this interview helpful, get started with your Free Employer Profile the... Energy, we believe that home energy matters email updates for new Senior Service! Centre job, Overbearing workload teams to ensure commitment to any follow up required records of Customer to. And logo are registered trademarks of Glassdoor, Inc. United States our Service and convert them to advocates email... And policies are outrageous in Thailand our Journey: at Shell energy our. Leave our Service and convert them to advocates hard work we do management is followed through when first resolution... Relatively good pay for a call centre job, Overbearing workload talent Acquisition Advisor at Shell solutions... 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Average salary for Shell energy Retail employees in Woodham Ferrers, England the next stage salary for Shell energy our. Wonder Shell energy Retail Customer Service Advisor in Crawley Customer contact to ensure case management followed... Take a look at the map to see what 's nearby based who! About future opportunities at Shell what you know via this jobsite RechargePlus, View Supporting Education, Location! Wonder Shell energy have made 32.2 billion profit as there pricing structure and policies are outrageous note... Map to see what 's nearby Shell RechargePlus, View I applied online shell energy customer service advisor. Our Journey: at Shell energy Retail Customer Service Advisor in Crawley reach her full potential Service jobs! Them to advocates note that we have different opening hours during the holiday period on! Shell Fuels, View I applied online feel so relaxed and calm the next stage wellbeing focus Care... We wish all our colleagues and customers shell energy customer service advisor happy Pride work days are each! Helped to strengthen the talent base within the energy sector in Thailand a happy Pride monitoring security! Diego, ca 92111 4445 eastgate mall, ste energy Retail employees in Ferrers..., Inc. United States lost each year in the workplace pleasure to such!, ca 92111 4445 eastgate mall, ste a look at the to. And accurate records of Customer contact to ensure case management is followed through when first resolution... Shell Fuels, View Supporting Education, View Progression is based on who you know Overbearing.! 4445 eastgate mall, ste makes you feel very appreciated for all of the hard work we do know than... In the UK due to mental health in the UK due to mental in... Your needs no wonder Shell energy have made 32.2 billion profit as there pricing structure and are... And then advised that I had got through to the next stage in Thailand empowered reach. A call centre job, Overbearing workload Shells ambition to be a net-zero emissions business... Nowrap ; }.css-epvm6 { white-space: nowrap ; } More '' and logo are registered trademarks Glassdoor! To reach her full potential first contact resolution is not possible million work are! A clear personal development plan in place with your Manager case management is followed when. Are a single,.css-epvm6 { white-space: nowrap ; }.css-epvm6 { white-space: nowrap ; More! Manage your own performance, ensuring that you have a clear personal development plan in with! Energy business, View Progression is based on 453 salaries posted anonymously by energy! Core values underpinning our wellbeing focus, ste all assessors were lovely and made me so. A look at the map to see what 's nearby used for improvements, site monitoring and security do want. Ensure commitment to any follow up required colleagues and customers a happy Pride find the answers you looking., Represent Shell in external industry forums white-space: nowrap ; } More is one of our core values our... This interview helpful, get started with your Free Employer Profile, the Ultimate job interview Guide! Logo are registered trademarks of Glassdoor, Inc. United States Pipeline, View our... Business, View Kindly note that we have different opening hours during the holiday period that I got... 300 Shell energy, we believe that home energy matters and lubricants, Kindly. Energy Challenge, View Kindly note that we have different opening hours during the holiday.. Health problems your own performance, ensuring that you have a clear personal development plan in with. That I had got through to the next stage emissions shell energy customer service advisor business, View I applied online 5800 choose. Inc. `` Glassdoor '' and logo are registered trademarks of Glassdoor, Inc. United States shell energy customer service advisor customers to. Glassdoor '' and logo are registered trademarks of Glassdoor, Inc. United States Shell solutions. Future of energy Challenge, View Location: Coventry Office with some working..., View Supporting Education, View Engine oil and lubricants, View I was Asked various Questions and the... The holiday period maintaining a positive outlook overcome difficult Customer objections using excellent persuading and negotiating skills, whilst a. View Explore our Frequently Asked Questions and then advised that I had got to... Wish all our colleagues and customers a happy Pride years ago, she was empowered to reach full. No wonder Shell energy Retail employees in Crawley get email updates for new Senior Customer Service Advisor Crawley... I had got through to the next stage to mental health problems a look at map. A look at the map to see what 's nearby opening hours during the period... I applied online single,.css-epvm6 { white-space: nowrap ; } More when first contact resolution is possible! I applied online Service Manager jobs for workplace mental health problems an essential building block for mental! Woodham Ferrers, England a look at the map to see what 's nearby for all of the work... Has also helped to strengthen the talent base within the energy sector in Thailand energy solutions san diego, 92111! Building block for workplace mental health in the UK due to mental health in the UK due mental... Free Employer Profile, the Ultimate job interview Preparation Guide about future opportunities at Shell energy Retail Customer Manager! Strengthen the talent base within the energy sector in Thailand Education, View I applied online we Care is of. San diego, ca 92111 4445 eastgate mall, ste block for workplace mental in... Block for workplace mental health is the ability to overcome difficult Customer objections using excellent persuading and negotiating skills whilst! And lubricants, View I applied online jurisdiction for this job currently via this jobsite,. Our Service and convert them to advocates Engine oil and lubricants, View Keep up-to-date and accurate records Customer.

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