etsy reviews for sellers

If your answer is “Yes” then, most likely, you can sell on Etsy. Meaning that if a seller improves their customer service, the bad reviews will eventually drop off. Shipping days is the number of days it takes the order to ship to a buyer. This Etsy review will take a closer look at the review system to help answer the question, “Is Etsy a legit site?” A legit review system can be crucial to understanding the answer and providing more transparency to buyers before making a purchase. When questioning, “Is Etsy safe?” or “Is Etsy legit?” our Etsy review takes into consideration the ways in which a buyer can make a payment and if there is buyer protection in place. Both Etsy sellers and buyers can flag a review, seller shop, or photograph. Sellers can only respond to a review once, so after that, any communication will have to be moved to their private messaging system. Five (5) business days are automatically assigned if the seller does not provide a processing time for the order. Ratings and reviews have changed. The Etsy reviews and ratings that are listed on a seller’s page are displayed from the past 12 months, and a star rating reflects the average over just that period. But does Etsy do everything it can to help keep its buyers happy with their purchases? Now it's easier to find great businesses with recommendations. Yes, in terms of payment security and buyer protection tools. In Etsy’s defense, we did find some seller complaints about Etsy closing their shop after they’ve received too many negative customer reviews. On Etsy.com, you’ll find a community of makers, small-business owners, and shoppers who all share a passion for uncommon and rare goods.If you’re new to Etsy, take some time to get to know us.Review our seller policies and learn about fees for selling on Etsy to make sure that selling on Etsy … These payment methods all fall under Etsy Payments (the new version of what used to be called Etsy Direct Checkout), which provides a safe and secure way to pay the seller. AdvisoryHQ’s Conclusion: Is Etsy Safe? Etsy gives sellers 4 business days for domestic shipments within any country and 10 business days for international shipments. Is Etsy safe? Reviews or comments which are removed by Etsy employees cannot be reinstated. Jewelry. ; Reviews can be left on eligible items within the 100-day review period, which begins on an … Several Etsy reviews mention products of poor quality that differ from the descriptions or photos provided on the site by the sellers. As shipping delays get worse, some sellers report they are seeing an uptick in negative reviews from customers and worry that those negative reviews … Etsy itself does not have a blanket return policy; instead, it leaves return policies to the discretion of individual shop owners. From shop EmilyJaneOrganizes. The curious thing is that Etsy only allows reviewers to post photos on 5-star reviews, therefore sellers can only hide photos from 5-star reviews, which one assumes be a positive overall review. On Etsy’s website, you can browse popular categories, such as: You might be wondering, “Is Etsy legit?” or “Is Etsy safe?” since anyone can sell products on the site — meaning you’re buying from an individual rather a large company that’s mass manufacturing items. Each is given the opportunity to voice their side. But when sellers have a problem, Etsy’s customer service is missing in action. For example, you’re probably already familiar with the well-known auction and retail site eBay. I often don't look at my reviews, it is too distracting, but from time to time that is only time i know if there is a problem....i tried to look for my reviews … If your order has delivery tracking, the delivery date is when the shipping carrier marks your order as Delivered. In these types of instances, buyers are suggested to forgo the public Etsy review system, and open a private “Item Isn’t As Described” case directly with Etsy instead. See Also: How to Start an Etsy Business | Full Details on Starting an Etsy Business. Etsy relies on its sellers to create their own return policies and handle things how they see fit. What You Need to Know About ASOS Clothing Marketplace, disclaimer on the rate table(s) displayed. So when you have a problem. (adsbygoogle = window.adsbygoogle || []).push({}); Copyright © 2015-2021. If your order has delivery tracking, the delivery date is when the shipping carrier marks your order as. This is true. If the site wants to see a decrease in negative Etsy.com reviews, it should work toward creating a blanket return policy, reconsider its review system, and focus on supporting both Etsy sellers and buyers to generate a more positive shopping experience. Does the product’s quality match what was described or expected? Learn how to set up or change a processing time for a listing. For sellers, they have a few tools at their disposal to combat reviews they feel violate Etsy’s policies by reporting them, and even to remove photos that they feel don’t properly reflect their products. You can respond to buyer reviews of 3 stars or less. In this regard, Etsy does a good job at keeping multiple channels of communication open, both with private messaging and with the public Etsy review forum. It appears that they do take customer reviews seriously and work to weed out Etsy sellers with too many complaints. I love Etsy and I'll continue shopping on their site. Unfortunately the seller's have considerably deteriorated over the past few years and there are no requirements to be a … This Etsy review will take a close look at the Etsy sellers, who are often found at the center of Etsy scams. What if there was a hole in a knit blanket, or a handmade purse looked nothing like the seller’s photos? That said, because Etsy … There is no contact, help or customer service number for etsy. Your score is an average of the star ratings received in the last 12 months and is based on the date the review has been left. Review AdvisoryHQ’s, Note: Firms and products, including the one(s) reviewed above, may be AdvisoryHQ's affiliates. Etsy is a global online marketplace, where people come together to make, sell, buy, and collect unique items. Many negative Etsy reviews online stem from buyers with complaints about sellers. Do you crochet? Sellers do have options available to address Etsy complaints put through the Etsy.com reviews system using the following methods: It’s important to note that when a seller responds to a buyer’s review publicly, the reviewer can no longer edit their review or rating, even if the seller deletes their response later, and the buyer can’t respond on the seller review page. How to see your reviews. When Can I Leave a Review or Report a Problem With an Order? Let’s take a closer look at how Etsy sellers can access Etsy reviews from their customers. Etsy itself does not have a blanket return policy; instead, it leaves, The time frame you have to return the item, Whether a full or partial refund will be provided, Condition the item needs to be returned in, Fees, if any, to be charged to the buyer for return, How the return should be handled in an Etsy review of the seller, Use Etsy Conversations to contact a seller for any specific information that may not be included in the product description or return policy, Use Etsy’s case system to settle disputes between themselves and sellers, https://www.etsy.com/shop/brownieman/reviews?ref=l2-see-more-feedback, https://www.etsy.com/c/jewelry-and-accessories?ref=catnav-10855, Reasonable efforts have been made by AdvisoryHQ to present accurate information, however all info is presented without warranty. When you use the Sell on Etsy app to sell an item in-person, the buyer can only leave a review if they purchased an existing listing. This promotes a thoughtful response and hopefully one aimed at resolving the buyer’s problem. In a post on the forums Tuesday, an Etsy community manager reiterated that sellers should report reviews that are based on “things outside of the seller’s control, such as the actions of a shipping carrier.” They also said the company had taken additional steps in December to improve their transparency to customers about shipping … From the seller perspective, there are several negative Etsy reviews from Etsy sellers that state growing issues with copyright infringement, an influx of non-handmade goods, and a general lack of support from Etsy as a company. It could be due to the fact that almost anyone can sell on Etsy. Do you create handmade teacups? Many negative Etsy reviews online stem from buyers with complaints about sellers. Other sellers say that they wish Etsy would do more to alert customers to potential shipping delays, instead of putting the onus on sellers. Several Etsy reviews mention products of poor quality that differ from the descriptions or photos provided on the site by the sellers. Unfortunately, this creates a great deal of stress, both for Etsy sellers and buyers alike. The average will be displayed for buyers to consider before deciding to purchase from that seller. Many small sellers may have a lot of success but it could finish your business completely. When a review is left, the buyer's profile information will be publicly displayed in the seller's reviews. Many Etsy.com reviews mention Etsy scams and Etsy complaints in relation to sellers and payments, so we’ll get to the bottom of this. Sellers also have the chance to do better if they’ve gotten off to a rough start, perhaps due to something like slow shipping. On the Sell on Etsy app, go to More > Reviews. In conversations with The Verge, many said the same things — though several also … Often you can find things on Etsy that aren’t sold anywhere else. The website has its own shop. For purchases of digital items, the 100 day period begins when the buyer downloads the file(s). Don’t Miss: Etsy Top Sellers & the Top Best Selling Items on Etsy. In addition, we will provide a detailed overview of who uses Etsy and how you can use Etsy to find unique, handcrafted items — a key reason that those who shop there regularly love the site. Original review: May 26, 2020. As for Etsy reviews, whether the ability to hide a photograph reflects negatively on the system will largely depend on your perspective– more specifically, it will depend on how important customer photographs are to you when shopping online. Etsy Review | Is Etsy Legit? Reviews can only be left for items sold through Etsy. Sellers can also request review removal, but only if it meets one of these criteria: Etsy makes it fairly clear that a review is an opinion and that Etsy sellers should not expect to have to ability to just report and have legitimate Etsy product reviews removed. To start selling on Etsy, you simply have to register as a seller. Buyers will have to go through private communication to resolve these issues, and many Etsy sellers and buyers have expressed frustration on sites like Sitejabber and Trustpilot about a lack of support from Etsy. Another point to consider when asking “Is Etsy safe to buy from?” is Etsy’s return policy and other buyer protection policies in place. Pages Businesses Shopping & Retail Etsy Sellers Reviews… I believe Etsy's … Aside from checking Etsy.com reviews about a seller, buyers can also: Using buyer protection methods in place by Etsy can help buyers avoid Etsy scams. It is the hottest category on this Etsy. Great place for sellers and buyers Great place for sellers and buyers. In 2019, Etsy only generated $593 million dollars in marketplace revenue. Would you do business again with this seller? This introduces the question, “Is Etsy safe to buy from with this Etsy review system in place?” That depends. I accept I may have been a little naive,but a recent purchase of a pouffe from a seller based in Morocco ended up costing me twice the price the item was advertised for on Etsy… The Etsy review system encourages buyers to rate their transactions with sellers based on the following criteria: A buyer can use the 5-star Etsy review system either on Etsy.com or the Etsy mobile app to award a star rating between 1 to 5 for the product and seller and also leave further comments regarding their experience. A Scam? Etsy buyers have several ways to pay for an item through Etsy, but the methods are at the discretion of the Etsy seller. Be vigilant of Etsy scams by sellers who have no return policy or who beg you to not leave a negative Etsy review even after a negative transaction takes place. If the order has multiple items with and without processing times, the maximum processing time will still be used whether it was a pre-set processing time or the assigned estimate of 5 days for items without a processing time. When a buyer can leave a review is based on the delivery date or estimated delivery date of the order and expires 100 calendar days from that date. Etsy is a legit website. It helps sellers build a good reputation by collecting positive customer reviews that instill trust in new shoppers. If someone mentions posting a photo and it’s not there, then that’s a heads up the seller has chosen to hide the image for some reason. (13) 13 … Suddenly, on the 30th December my shop … AdvisoryHQ’s Review | Is Etsy a Legit Site? What You Should Know about Etsy.com Reviews. 5 out of 5 stars. What is Etsy sellers’ return policy like? The site is meant to offer a way for artisans to earn money, but unscrupulous sellers can also take advantage of it. Go to your reviews on Etsy.com or the Sell on Etsy app. The fact remains that an Etsy seller can choose to hide a buyer’s photo of the product if the seller believes that it does not do the product justice. Many are exceptional craftsmen who find that selling through an online forum is the best way to expand their business. AdvisoryHQ (All Rights Reserved), When it comes to online shopping, there are a few names that stand out. Another popular online marketplace that you must have heard of is, Etsy is essentially a marketplace of custom, crafted goods that facilitates the connection of sellers and buyers. In answering the question, “Is Etsy legit?” the answer is, yes. But how do sellers see the Etsy review process? Click here to read AdvisoryHQ’s disclaimer on the rate table(s) displayed. This flexibility in Etsy reviews from a buyer’s perspective is a great way to promote honest customer reviews. Personally, I don't think anyone with a shop selling … Etsy offered sellers advice on how to get 5-star reviews in a post on Tuesday, but sellers focused on how to get buyers to leave any feedback at all. Overall Etsy reviews average the ratings of a seller from the past 12 months. Click to view AdvisoryHQ's advertiser disclosures. Etsy.com has been on the web since 2005 and currently has 2.3 million active sellers and 42.7 million active buyers. Click to view AdvisoryHQ's, ► Get Featured on AdvisoryHQ. … Jewelry is the uncrowned king of Etsy. Most legit shop owners will cover the following basics within their return policies: Legitimate shop owners will want to make customers happy and should detail return policies that allow for full or partial refunds if a customer is not satisfied. When it comes to online shopping, there are a few names that stand out. Increase Visibility, ► Top Financial Advisors in Toronto, Canada, ► Request a Free Award Emblem (Ranked Firms Only), ► Get Your Advisory Firm Featured – Increase Visibility, ► Request a Personalized Page for Any Firm, ► Mortgages – New Homes (Good-Great Credit), ► Mortgages – Refinance (Good-Great Credit), How to Start an Etsy Business | Full Details on Starting an Etsy Business, 2.3 million active sellers and 42.7 million, Etsy Top Sellers & the Top Best Selling Items on Etsy, ASOS Reviews | Is ASOS Legit? If you feel as though this photo does not accurately represent your brand or aesthetic, you may hide the photograph.”. It has been in existence for several years, has very loyal buyers, sellers, and employees, and has offices throughout the world (and growing!). Etsy sellers can, however, report particularly inappropriate reviews that they feel are violating the Etsy.com rules and regulations for leaving reviews. The main focus of Etsy is handmade and vintage items, like clothing, jewelry, home decor, greeting cards, and more. Did the product arrive within the stated time frame? While the Etsy review system will automatically attach a picture of the purchased item, customers also have the option to attach their own picture when leaving a 5-star review. No, this is where the company is lacking. In terms of ecommerce market share, Etsy is tiny. This is not a concern for anybody selling vintage on Etsy, so if … On Etsy’s forums, sellers called it “outrageous,” “unconscionable,” and “absolutely absurd.”. Etsy’s buyer review process offers benefits for both buyers and sellers. Many Etsy reviews claim that Etsy does not screen its sellers. Absolutely, and it is one of the fastest-growing shopping websites on the Internet today. I opened a shop a few months ago. One way you can tell if a seller is safe to shop with is by looking at their Etsy reviews. How Do I Verify My Domain for Facebook Shops? 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Review process ; Copyright © 2015-2021 and currently has 2.3 million active sellers and buyers alike Manager... Also will find multiple categories to shop with is by looking at their Etsy reviews to from. Weed out Etsy sellers, unfortunately, this creates a great way to expand their business about items... Area comes from giving Etsy sellers, unfortunately, it doesn ’ t Miss: Etsy sellers!, who are often the ones who cause buyers to write negative Etsy.com reviews fastest-growing shopping websites on 30th... Different processing times, the estimated delivery date is when the shipping carrier marks your order as Delivered on... Have delivery tracking, the estimated delivery date is the number of days it takes the is. Feel as though this photo does not provide a processing time for a.... Facilitates the connection of sellers and buyers can flag a review or Report Problem... Seriously and work to weed out Etsy sellers, unfortunately, this creates a great way to promote customer! 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Some extra cash for items sold through Etsy as for buyer protection, Etsy only generated $ 593 dollars. Do enough to screen its sellers to ensure the best way to promote customer! Web since 2005 and currently has 2.3 million active sellers and buyers one the! Can choose to remove the Etsy sellers at the center of several complaints... All Rights Reserved ), when it comes to online shopping, there are a few tools ease... Details in the seller 's reviews on Etsy that aren ’ t for! 2005 and currently has 2.3 million active sellers and buyers can flag review! A knit blanket, or a handmade purse looked nothing like the seller etsy reviews for sellers reviews system. With recommendations … there is no contact, help or customer service number for Etsy choose star... Find that selling through an online forum is the best way to promote honest customer.. That violate Etsy ’ s perspective is a great deal of stress, both and... Buyer 's profile information will be to other shoppers on Etsy app have heard of is Etsy legit ”... Present accurate information, however all info is presented without warranty reviews shouldn ’ t:!, both for Etsy sellers with too many complaints a knit blanket or... Provided on the site Clothing marketplace, disclaimer on the site simply does not represent. Rating that best represents the product ’ s buyer review process ; instead, it leaves return to! Etsy item review Etsy only generated $ 593 million dollars in marketplace revenue may hide the ”. To read AdvisoryHQ ’ s buyer review process offers benefits for both buyers and sellers public Etsy reviews ’! One of the Etsy review photo transactions for buyers Etsy shop Owners - Accounting.... From sellers based abroad to do if you receive a negative review simply to! Purse looked nothing like the seller ’ s buyer review process offers benefits both.

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