easyjet chatbot

Im 60 days or more away from my departure date: If you change your mind about your holiday, weve got you covered. My hotel is closed / my flight is no longer operating what happens now? BotPenguin is the most well-known and most effective chatbot creator. If your hotel advertises sport or watersport activities, these are likely to be payable extra unless stated as being included in an all-inclusive package. Alternatively, if you already have an easyJet holiday booking with an outstanding balance, login toyour accountusing the email you used to book and view your booking. Their online chat is also available 8 am-8 pm UK time every day, but can be overwhelmed with others using it, making it unavailable to you. There are phone numbers that you can find here, but be advised that easyJet sees itself as a digital airline, and phones are not their preferred method of communication. easyJet holidays do not sell or offer any other excursions or trips locally in destinations other than those bookable through Musement. Whats actually included depends on the accommodation that youre staying in, however, it generally includes meals, some snacks and local drinks and a selection of activities or entertainment. The child age limit can vary by hotel. How do I find and use my easyJet holidays credit? Its important that you do give us the chance to put any issues right at the earliest opportunity during your holiday, otherwise this may affect your rights under your booking if you later raise a complaint after you return home. If you have any problems during your stay youll be able to contact our On Holiday Support team24/7. Are transfers included in an easyJet holiday? We have no control over the contents of those sites or resources. Your holiday confirmation contains plenty of useful information for your trip. When you arrive, security checks are occasionally carried out on British passport holders who werent born in the UK. Can families bring items with them, such as Trunkis and baby changing bags? 1. Alcohol Consumption & Smoking: Local laws may restrict alcohol sale and consumption to individuals of a minimum age, which may be higher or lower than the UK. If you have a question, give our Chatbot a try. Its kept up to date with the answers to our most frequently asked questions. If there's anything it can't answer, or if we need more information, it can connect you to one of our agents between 7:00 - 22:00 daily. Cocktails, international drinks/brands, premium brands and fruit juices are not available unless stated. When it comes to paying for your trip, you have a few options. When free child places sell out, the current child price will apply. City breaks from 149pp, prices are basedon thousands of selected holidaysfor 2 adults sharing. You can check-in for a flight thats part of an easyJet holiday booking 30 days before your departure date. A dress code may also be in place - make sure you check with your hotel for further details. Half board plus - this includes two meals a day, normally breakfast and dinner, and typically a glass of wine, beer or soft drink with your meals. It is your responsibility to secure the appropriate passport, visa and other immigration documents required for your holiday, and / or to comply with any health formalities required. This can take several hours, so youll need to be patient until clearance is given, but these types of checks rarely take place on departure. Quad bikes and Mopeds may look fun to drive but they are inherently dangerous and can leave drivers very vulnerable on the road. If youre travelling to Sharm el Sheikh (SSH) for 15 days or less, youll get a free entry permission stamp when you arrive. Find out more on our dedicated page. Selected hotels do ask for a refundable deposit when checking-in. Transfers run to a schedule, but can be a few minutes late. Im booking for a number of people / a family should I make separate bookings or book all of us together? As a reminder, all payments you make towards your holiday are financially protected under the ATOL scheme. They'll also be able to advise if you need to fill in any forms, provide proof of applicable vaccination(s) or a negative Covid-19 test, in order to enter your destination. Their online chat is also Im looking to book a holiday for a group of ten people or more can I do this online? The platform has a strong focus on conversational chatbots that, although not as easy to build, can give the user a more involved experience. Tourist taxes may apply when staying in some cities or countries. Step 1: Identify the purpose of your chatbot Step 2: Decide where you want it to appear Step 3: Choose the chatbot platform Step 4: Design the chatbot conversation in a chatbot editor Step 5: Test your chatbot Step 6: Train your chatbot Step 7: Collect feedback from users Step 8: Monitor chatbot analytics to improve it Bed and breakfast this includes your breakfast, but any other meals, snacks and drinks are payable locally. If youre a British passport holder, you wont need a visa for stays of up to three months. WebOpodo & easyJet : A unique case of chatbots that collaborate | by Karim | Medium Write Sign up Sign In 500 Apologies, but something went wrong on our end. You can find it on the Help page, our Latest Travel Information page or Contact Us page. Noise is also often caused by birds and local wildlife, and by local activity such as speedboats, calls to prayer, and is often part of the travel experience. Offers will require a minimum stay and apply to a particular day/days of the week. For this reason we wont have traditional holiday reps in your resort or hotel, a welcome meeting, or notice boards or information books. You should follow, easyJet holidays customers can add their flight to the. You can find out more about what theyve got to offer here. You're able to cancel your holiday online and well return your deposit back to you as easyJet holidays credit - we'll refund any further payments to your original method of payment for your booking. Im travelling on my own with children, is any documentation required? Booking Conditionsapply. Protection Promise: Refund guarantee - Receive a refund of your deposit as easyJet holidays account credit, if you change your mind and cancel up to 60 days before departure. Coming home: Access to all-inclusive facilities after you've checked out varies by hotel, but they will often provide this service until your transfer picks you up for your flight home. you will be required to follow local health authority rules. As part of our easyJet holidays Protection Promise, if you havent paid your full balance and want to cancel your holiday 60 days or more before you go, well return your deposit back to you as easyJet holidays credit - provided it's the first time you've cancelled. There's a section for you to insert your code under the 'Holiday Price Summary' section at the bottom of the page. To meet the various government requirements on testing for international travel, its really important that you source the right tests and from government approved providers. How will I receive my holiday documents and booking reference? We'll send vital information about your holiday to the email address you provide, and you'll be able to use it to manage your booking online. Prices are subject to change. Prices are subject to change. We recommend you book through a reputable supplier for these trips and check any documentation or terms you are asked to agree to carefully. Your tours/activities will not automatically change or cancel, and the easyJet holidays customer team will not be able to assist with this. What is the easyJet holidays Protection Promise? Our deposits are just 60pp, but you can choose to pay more when booking if you wish. Our transport providers are the local experts and will use their knowledge of the destination and airport experience to calculate your transfer pick up time to ensure your journey to the airport is stress free and that you arrive with enough time to drop off your bags and clear security. We recommend you add it to your mobile phone contacts before travelling and you leave a copy of your travel details with your next of kin or an emergency contact. Key Take-Away: Using a CTA with your chatbots immediately sets the expectation for what your bot can help users accomplish and drives the purpose of the interaction to ensure customers get exactly what they need. Information accurate as at time of upload. Offer only available by phone. Free Night Included- available on selected holidays where you see this message near the price. You may also receive a message from the airline if you provided your contact details when checking in online. We pride ourselves on being a modern holiday company. If we can provide your holiday in accordance with ourbooking conditionsand you choose not to travel, cancellation charges, as set out in our booking conditions, will apply. Are my payments to easyJet holidays ATOL protected? Whatever you choose, it means youll be able to quickly and easily re-book a different holiday. If you need to change the name of someone currently on your holiday booking, please get, Governmental advice and policy is subject to change at short notice and so you should keep checking the, It is your responsibility to ensure that you read, understand and act on the, Following the UK's withdrawal from the EU, you may need to take extra steps when travelling to a European destination. If youre looking to book your dream holiday, whether thats a city break to one of Europes old towns or an exotic beach getaway, there are three ways you can book. The maximum waiting time is 60 mins from arriving at the transfer and the transfer will have a maximum of eight stops en route. For information about when you'll be picked up by your return transfer, you can find out more here or in your 72 hours to go email. The cost of international healthcare can be significant, insurance does more than pay for it, it can also provide the support to get the best care and get you home afterwards. You can visit our website,where youll be able to browse, tailor and buy your trip at the click of a few buttons. Calls from mobile or other networks may vary). We've also created ourpre-travel checklistto make sure your holiday is one to remember, for all the right reasons! Selected hotels do ask for a refundable deposit when checking-in. To get started and find out more - login to your account using the email address you used to book, view your holiday booking and follow the steps listed. You can apply for a GHIC on the NHS website. Maximum total size (length + width + height) = under 275cm. Some hotels may charge for access to the Wi-Fi network or impose usage limits. One easyJet flight from Iceland to the UK made a 360 turn over the North Sea to allow passengers on both sides of the aircraft to see the spectacle. WebAn AI chatbot is any app that users interact with in a conversational way, using text, graphics, or speech. All of the hotels we describe as adult only are chosen with adults in mind, and have a minimum age limit of either 16 or 18 years. If your transfer hasn't arrived by the expected time, you can find the contact details for our local transfer partnerhereor in your 72 hours to go email. Within our credit terms and conditions, we state that no cash alternative is available to the easyJet holidays account credit amount. What does an all-inclusive holiday include? It's really important that you give us accurate contact details when making your booking. You can either put your credit towards booking any holiday available on the easyJet holidays website, or towards the balance of an existing booking the choice is yours. At a technical level, a chatbot is a computer program that simulates human conversation to solve customer queries. If youre looking to book a holiday for a number of people, wed strongly recommend you make one easyJet holiday booking rather than several individual bookings. Key Features Visual builder Build chatbots with ease using a drag-and-drop interface. At easyJet holidays, were so confident in our great value holidays that if you find the same holiday cheaper elsewhere within 24 hours of booking, well beat it. Its important that you do give us the opportunity to put any issues right at the earliest opportunity during your holiday, otherwise this may affect your rights under your booking if you later raise a complaint after you return home. Im travelling to Europe following the UK's withdrawal from the EU. Answer questions 24/7. If you would like to proceed, you canget in touchwith our team. From our Best Price Guarantee, to the flexibility to change plans, youre protected with easyJet holidays. Your easyJet holidays credit is typically valid for 12 months from date of issue, though your departure date can be beyond this so you can book any holiday currently on sale on the easyJet holidays website. When at the airport, we may refer to your easyJet flight reference. Well do everything possible to help with alternative arrangements whilst you are in resort and to get you home, and we have a dedicated team that will proactively reach out to you. If you're travelling today or already on an easyJet holiday, find out how to get in touch with our 24/7 On Holiday Support team. Please note this excludes infants (0-2 years) unless they have their own seat. WebUse ChatBot on different platforms and channels using one-click integration (Facebook Messenger, Slack, LiveChat, WordPress, and more). Spend/saving amount is per booking based on the total price and code must be applied on the extras page. Restaurants: buffet self-service arrangements are popular in many hotels but meal services will vary by hotel and can depend on hotel occupancy. Can I use my easyJet Plus benefits on an easyJet holiday? Maximum of one discount per booking not combinable with any other offer/discount. Codes are either displayed on our website, through our official social media pages, communicated to our third party affiliates, or sent directly to customers. If youre booking within 36 hours of departure, unfortunately we wont be able to provide you with a transfer. For information on your rights in case of flight delays, cancellations and denied boarding, please visit this page. If you have any mobility issues, require any special assistance, or want to understand more about a particular destination, resort or hotel - please get in touch with our teambefore you book. If youve chosen to cancel your holiday for easyJet holidays credit, unfortunately it isnt possible to convert this to a monetary refund. Welcome chatbot. Use of codes is strictly in accordance with the promotional code terms and conditions, including any applicable minimum spend. See below for more information around all-inclusive holidays. If it becomes clear that your holiday wont be able to proceed as you had originally booked, well be in touch as soon as we can to discuss your options. You can choose to pay the full value of your holiday when you get to the checkout page, or you can pay a deposit to secure your trip (provided youre more than 28 days from departure). Our easyJet Chatbot is now available on easyJet.com . Next youll be introducing the spaCy similarity() method to your chatbot() While transfers arent included for city breaks, youll be able to add one during the booking journey for a fee. The description for my hotel looks out of date? While we cant guarantee that our providers will have an available vehicle suitable for your needs, where possible we will work with our partners in destination to book an appropriate transfer for you. You can do this by: Wed recommend that you contact your hotel directly if you would like to know more about the sleeping arrangements and to make any specific requests about the beds in your room. Subject to change without notice. Find out more about our sustainability journey Every easyJet holiday includes a flight and hotel, along with 23kg of hold luggage per person for your flights. For more information, please refer to the latest FCDO advice for Egypt. 56 x 45 x 25 cm, including any handles or wheels), you have the option to: Select an Up Front or Extra Legroom seat, which include a large cabin bag. This means it is operated at the discretion of the management, both in bedrooms and public areas. WebOur easyJet Chatbot is now available on easyJet.com . I've booked through a travel agent - how can I amend my booking? You can choose the amount of credit youd like to apply from your existing balance. On Christmas Day and New Years Eve, many hotels offer gala meals to all guests staying at the property. To continue the conversation, choose the User input block from the main menu, and drop it after the Bot response block. Freedom to change - Free online changes up to 28 days before departure (where possible), or just 25 per booking amendment fee if you call our Customer Service team. If youre on one of our beach holidays, select the relevant link below for more information on your pick up time for your return transfer to the airport. Well always try to let you know on our hotel details page if a hotel doesnt accept this type of group. Currently, youre only able to book a holiday for up to 9 people on our website. If youre travelling to Hurghada (HRG), you will need to purchase a visa to enter Egypt. Free Chatbot Platform: BotPenguin. Any booking discount received following improper use or use of a non-valid promo code will be removed and the discounted amount will be payable in full, otherwise the booking will be cancelled (and cancellation charges applied). They can then be collected at the baggage reclaim when you arrive. Hotels may reduce the services and facilities available to reflect the number of guests staying at the time and local weather conditions. Check holiday description for details. Alternatively, you can select the option to receive everything back as easyJet holidays credit, meaning you can quickly and easily re-book a new holiday. Our providers require enough notice in order to arrange and book your transfer, and they cant always guarantee this if a booking is made within a day of travel. My room has an extra bed what type of bed will this be? Prices are subject to change. Refresh the You can sign up for their email alerts to be kept up to date with the latest information as it can change at short notice. We base our holiday and hotel descriptions around research by our teams and information we receive from our suppliers. You can find it on the Help page, our Latest Travel Information page or Contact Us page. Resorts: In low season, resorts can be quiet with some local restaurants, bars and shops not opening. Make sure you take a look at our customer safety and wellbeing centre, which weve built to give you the reassurance that our team of experts have made your holiday as safe as possible. You can monitor your flight by using our flight tracker. 3. Hotels could also be affected by building work or renovations. You can expect the following at an all-inclusive hotel: Identification: on arrival you may be given an identification bracelet or card to be shown when ordering drinks, meals. I want a cash refund for my credit is this possible? Intercom: Best Chatbot for Customization. Remember, this option applies only to the first time you cancel a booking if you re-book and subsequently cancel again, your deposit will not be refunded or returned as account credit. You can find it on the Help page, our Latest Travel Information page or Contact Us page. Whatever you choose, it means youll be able to quickly and easily re-book a different holiday. Offer may be changed/withdrawn without notice. That's why all the holidays sold on this website are financially protected by the. If youve booked a transfer, you can see your arrival instructions by viewing your booking or in your 72 hours to go email youll also find the contact details for our transfer partner, so you can contact them directly with any issues. As a reminder, your easyJet holidays credit is valid for 12 months from date of issue, but your departure date can be beyond this - you're able to book any holiday currently on sale on the easyJet holidays website! We're on a mission to make a positive impact through travel. This deposit amount is decided by the hotels directly rather than by us. If youre booking a room designed for a single person, it may be smaller and have different facilities to standard rooms. To find out more and get started, login to your account, view your holiday booking and follow the steps listed. 59 days to 28 days: 60 per person (loss of deposit). Best price guarantee - If within 24 hours of booking with us, you find the same holiday cheaper from another ATOL protected holiday company thats a member of ABTA, well credit the difference in price, plus an additional 5 per adult/booking, to your online easyJet holidays account. On Its not uncommon therefore to come across the following when on holiday. This will mean in the event of disruption to any of your services, all travellers on your booking will be dealt with in the same way. If you have any mobility issues, require any special assistance, or want to understand more about a particular destination, resort or hotel - pleaseget in touch with our teambefore you book. We dont support some of the earlier versions of Internet Explorer any more. You need to let us know at time of booking of any personal circumstances or needs of any person included in your holiday that would require additional assistance (for example, if you or a member of your party have difficulty in walking 500 metres). Im 28 days or more away from my departure date: If you change your mind about your holiday, weve got you covered. the only option I was offered within 10-20 minutes of booking was a Weve included links to essential reading to help you understand the health and entry requirements for your trip. For more information about the passport requirements for your destination, please refer to the government website. Can I change the time of my pick-up for my return private transfer? Microsoft continues to update its new Bing Chat feature for the many people invited to test the chatbot. What are the passport requirements for my destination? If youd prefer to get some advice before booking, you can speak to our teamof travel experts on 0330 551 5165 (Mon Fri 10am - 8pm & Sat - Sun 9am 6pm. Im looking to book a holiday for a stag/hen do how do I know if the hotel will accept my booking? Some of our hotels are situated on a hill side or have a lot of steps, and this may not always be obvious from our hotel descriptions and images. Booking Conditionsapply. While all holidays include 23KG per person (excluding infants aged 0-2 years, unless they have their own seat), you don't have to take your full allowance - or any bags at all! Before you fly with easyJet, you need to check-in online. If you're currently on holiday and have tested positive for Covid-19, you should notify your hotel immediately and then contact our 24/7 On Holiday Support team on +44330 551 5160. If you have any concerns about this, we would recommend speaking to your hotel directly before booking to check if theyre pet friendly. Changes are subject to paying any difference in holiday cost. You can do all of this through your easyJet holidays account. Can I set up a direct debit to pay my holiday balance? Now, its the users turn. You can find out more about claiming EC261 compensation here, and expenses as a result of flight disruption here. Which terminal at London Gatwick Airport am I flying from/to? To make a payment, simplylogin to your accountand view your booking. Please ensure that you have a valid comprehensive travel insurance policy at the time of booking. What will the check-in and check-out times for my hotel be? Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only. Twitter Due to If you wish to get a visa on arrival, youre able to do so at approved bank kiosks within airport arrival halls, before reaching immigration counters. easyJet holidays Ltd (ABTA Y6633) is ATOL protected (11694). Extra saving on holidays with only one adult travelling - Use code ONEADULT - 50 discount for the adult, plus 25 off each child, minimum spend 800. Cost of a local call. Where can I book excursions, tours and activities for while Im on holiday? Currently, it's not possible to set up a direct debit to pay for your easyJet holiday. Supplements still apply for optional extras added to the holiday. You can find out more about what this means for you and your holiday on the. Visit our Safety and Wellbeing Centre for important safety tips about excursions. Will I see any reps while I'm on holiday? Promo codes sent directly to individual customers are intended solely for that customers use - sharing of promo codes by any means is not permitted and will invalidate the promo code.

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