westjet business class menu

I remember one story of a JFK-DUB flight, blocked at just over 5 hours, where the dinner service was cleared and they IMMEDIATELY began the breakfast service. FAs addressed me by name, turned down my bed when I was in the lavatory after the first meal, and responded quickly and happily to any request I had. The crew on this flight was fabulously friendly. LOL! Got adjacent seats in row 1,anyone know if in the middle you can speak to the person next to you, in this case my good lady, or is there a screen? The J class cabin on the 787-9 runs from door 1 to door 2, has a total of 3 washrooms (some shared with Premium Economy) and has never disappointed Four hours to complete a dinner service (as elegant and personalized as it is) is ridiculous! I had assigned myself seat 4A, the window seat on the left side in the last row. WestJet is a Canadian low-cost carrier. Cheese enchiladas. I give up. Excellent. Much nicer finishes than AA's same seats. The airline selected the seemingly ubiquitous Super Diamond reverse-herringbone seat for its all-new business-class product, but chose to heavily customize the product with its own design flair. As far as redeeming SkyMiles goes, I haven't been able to figure out a way to do so. Do Not Sell or Share My Personal Information. We had 3 crew for our business cabin, one of which who stayed ib the galley for the majority of the flight most likely preparing the meals. WestJets entertainment system works starting on the ground, so I appreciate that its gate-to-gate. Im not saying who is right or wrong here; just that one service culture, no matter how flawlessly and consistently executed, will never satisfy everyone. [flight_stats ticket-class="first" review-stat-section="Ground Experience" tpg-rating="11" tpg-rating-max="20" tail="C-GUDH" age="0" departure="13" departure-2="49" duration="08" duration-2="27" live-tv="0" tailcam="0" headphones="0" comp-alcohol="0" extra-pillows="0" turndown-service="0" /]. Not once have you mentioned SQ! For an explanation of our Advertising Policy, visit. Please view our advertising policy page for additional details about our partners. Westjet Business. Your feedback is important in helping us keep our community safe. Whee! Thousands of dollars oneway to Gatwick? Outside of banner ads published through the Boarding Area network, this compensation does not impact how and where products appear on this site. 10 minutes later warm towels were distributed. Additionally, as others have said, when they are there, you have a choice to use them or not. I enjoy the service but also appreciate the down time before landing. Seldom travelers may not get enough value to warrant the cost. I had in my head that West Jet was a low cost carrier and so was surprised when I found that they had a Business Class and that it looked on paper as though it was on par with the other full service carriers. Are Vancouver, Toronto and Montreal on the schedule? Business Class will feature touchscreen service and on-demand dining that allows passengers to define their own experience. Just as a comparison at BA Just a quick question about the crew complement - you said 'Yvonne' introduced herself and her eleven colleagues in the cabin. Actual meals available at the PP lounge vs. reheated flatbreads and cold pasta in the AC lounge! Another impressive feat: WestJet offered its business-class customers exclusively a dine-on-demand concept, meaning that you could pick anything you wanted to eat on the menu at any time. This flight looks ok, although Im not keen on the pre-departure champagne being served in the plastic cupconsequently looking like a slightly frothy urine sample. Editorial disclaimer: Opinions expressed here are the authors alone, not those of any bank, credit card issuer, airline or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities. They're planning on launching a custom built lounge next year though. Do you know when their party in the sky is going to be bookable? On the other hand, they gripe about the premium SQ often charges relative to other airlines and also recognize that the actual service probably doesn't live up to the arguably unfairly high reputation. The one downside to the cabin being so intimate is that theres a single bathroom for the 16 business class passengers, which is also shared with the cockpit. Editorial Disclosure: The editorial content on this page is not provided by any entity mentioned herein. Pushing back Calgary Airport The one on the left is simply a small storage compartment with a mirror, while the one to the right has the entertainment controls, headphone jacks, and USB and 110v outlets. I enjoyed my J flight on this aircraft from YYZ to YYC return back in February. It was excellent, and surprisingly not too sweet. good varied menu available on demand whenever you wanted it and pleasant staff. Like I said, the two ladies working business class were so lovely that I cant possibly fault them for this, but I think that WestJet needs to temporarily increase staffing in business class until a groove is figured out, or something. On flights over 4+ hours, you will have the possibility to purchase additional items such as hot meals and fresh food options. The cabin looks great, I believe they will quickly sort out the service pace and I'm not used to YYC-envy, living in the epicentre of the known cosmos YYZ. Shortly after I got settled into my seat, a flight attendant came around to distribute an amenity kit from Matt&Nat. I have experienced better. It is only J that matters these days, not F. That aside, WestJet has really come up as a full-service carrier from its low-cost roots, la JetBlue. Duration: 8hr30min 1 Seats only available in Business on the Boeing 787 Dreamliner. Lanson was their champagne on offer. I imagine airlines have done surveys and found they arent worth the extra expense. I'm sure it's a massive learning curve on FA's who've probably never worked translantic business class. Frankly, I was ready to not stop eating for the entire flight. It was on the basic side, with an eye mask, lip balm, hand-and-body lotion, earplugs, a face wipe and a pair of socks, but it did the trick. Everyone working in the lounge was friendly and made sure to come up to me to tell me when my flight was about to begin boarding. I was asked when I wanted to eat, and I said as soon after takeoff as possible. Then the lights were turned on 1hr45min before landing for breakfast, which means in total there were about 2.5 hours between when I finished dinner and when breakfast started. Standard FA crew positions have one FA do nothing but be the J class cook. I love anything with goat cheese, so I went for the avocado salad, and was so happy I did. It's a competely different kind of airline, engineered to be irrelevant to readers of this blog. This particular flight was let down a bit by the ground experience, which didn't feel quite up to par with some of its competition, but once I got on board I felt that WestJet easily matched -- or surpassed -- its peers. The IFE screen was plenty large, though it didn't swivel at all, so in certain seating positions it made things a smidge difficult to see. AF/KLM will happily compete with WestJet, they already offer much cheaper fares, all the while they use WestJet's own domestic network for feeder traffic! This is great - you can earn DL miles with them right? I'm based at YVR and prefer flying WS over AC domestically at least. Also provided was a pair of over-ear headphones, which I used for a short time before switching to my Beats Studio 3s, as they weren't all that great. Enrollment required. It's the same seat you saw in my American Airlines 787-9 business class review, so I'll do my best to spare you the surprised (and enthusiastic) expletives. There are noise canceling headphones, which are alright, but nothing special. The comments on this page have not been provided, reviewed, approved or otherwise endorsed by any advertiser, and it is not an advertiser's responsibility to ensure posts and/or questions are answered. Seat: 4A (Business Class). Well, there was one huge problem with the flight. My dessert was served 3hr40min after takeoff. Whereas I hate, hate, hate that sort of interaction which I experience, for them, as subservient and demeaning. The climb out was smooth, and I loved the views of the snowy plains departing Calgary. The high annual fee is only worth it if youre taking full advantage of the cards benefits. It's why DL has someone dedicated to the galley on D1 international legs. @ Mark My only point is that regardless of the sincerity or otherwise of the individual providing the service, the PERCEPTION of sincerity , at least for me, is lessened by the use of the stock/standard phoney phrases. Calgary (YYC) London (LGW) The J class cabin on the 787-9 runs from door 1 to door 2, has a total of 3 washrooms (some shared with Premium Economy) and has never disappointed me. My appetizer was served 3hr after takeoff WestJets 787 has a top notch entertainment selection. Guest will be offered premium menu items, a self-serve social area and of course more seat space. First, the carrier has gotten much closer with Delta, my carrier of choice, and thus has provided me with another option for collecting Medallion Qualification Miles and Medallion Qualification Dollars. In short I think WestJet's problem is that they don't have the economies of scale on this aircraft configuration needed with the 16 seats to staff the cabin in an efficient way as a 5.3:1 (adding 1 FA) probably doesn't pencil out for them. Lots of service and no real opportunity to use the seat. But Ben, maybe you were starving and eager to eat & drink something. WS customer service is head and shoulders above AC, reminds me of the folksy charm of NW. Just offer a warm welcome, explain the seat, smile briefly and then F Off back to the galley, please. Canada, Flights, UK January 2, 2020. More seats. WestJets business class bedding is great as well, with a plush pillow and a very comfortable blanket. Not counting the setup, they still got the entire meal served to you in 40 minutes, what's wrong with that? Sounds like the only thing that fixes that concept is a third FA. It is easily possible for 2 crew to manage 16 J pax. Or perhaps they can make it work with the leisure travellers. WestJet, founded in 1996, is more of a hybrid between a legacy airline and a modern low-cost and with a business class worthy of far more storied airlines. It will be interesting to see how the economics work out if as you say, there were very few (if any) actual business passengers. However, that proved not to be the case, and the pacing felt similar to that on other business-class products I've flown. But look at the Vegetarian options. And the dishes are making me hungry. Get competitive quotes from Lindale courier delivery services in minutes and compare rates, reviews, and company info profiles. I love WestJets finishes for the cabin, which reminded me of Virgin Australias 777 business class. She told me it'd be ready in about 20 minutes, so I found another movie to watch and got excited for my smothered fries. That's exactly the case with the Amex Platinum card. Especially an airline that previously didn't have business class. I flew for 30 years and well remember the difficulty of working on a just-introduced aircraft type. Your preoccupation with air nozzles hurts the value of your reviews. The food menu was divided into four sections: small plates, large plates, dessert and light fare. The one downside is that theres a single lavatory at the front of the cabin, which is shared between all passengers and the cockpit. But as I dug into the selection, I wasn't impressed. @Mark. I started by checking out the moving map for our flight to London. Though that's a nice concept, I didn't have a ton of time and wanted to nibble on something before I boarded the flight, so placing an order and then waiting for the food to be delivered wasn't the most ideal situation. 619 were here. @majik I stand corrected (on my main point!). I decided to have WestJets signature cocktail, which consisted of green tea, cranberry juice, and vodka. That seat finishes/cabin colors are STUN-NING! Fares are staggeringly expensive, $3k+ fares for just premium economy this summer into DUB. While I usually avoid eating beef, theAlberta beef short rib was described as one of the specials, and consisted of slow-cooked Alberta beef served with chaga mushroom demi-glace, Yukon gold potato latkes, and green beans. These long haul flights and routes could be to cities in Asia, Australia and Europe. If cold, add one. Compare the cost in points or miles to cash, and see which option is best. Card Rating is based on the opinion of TPGs editors and is not influenced by the card issuer. The four hour meal should have taken less than half as long to serve, especially on an overnight flight where people are looking to sleep. It's a minor detail, but as someone who moves a lot when sleeping, I was running into this issue often. Recently flew from YTO to LGW with westJet in the old style (but very good) Premium cradle seats. Any truly skilled hospitality professional knows not to use them, as they grate with many customers. The finishes in the cabin were certainly a subtle nod to Canada, WestJet's home country, and almost reminded me of a high-end pickup truck -- the kind that's more at home at the Saks Fifth Avenue parking lot than the Home Depot. Recently, looking for a way to get home from a trip to Europe, I decided that I'd try to get on board the WestJet 787, both to aid me in my quest to requalify for Delta Diamond Medallion status for next year and, more importantly, to give this new-to-business-class carrier a try and see if it could compete with the best names in the industry. Fresh food options warrant the cost flights, UK January 2, 2020 to the. Summer into DUB westjet business class menu, so I appreciate that its gate-to-gate cities in Asia, Australia and Europe green,! Working on a just-introduced aircraft type food options mentioned herein, with a plush pillow and a very blanket... As soon after takeoff as possible for an explanation of our Advertising Policy,.! A massive learning curve on FA 's who 've probably never worked translantic business class time landing. Got settled into my seat, a self-serve social Area and of course seat. Rating is based on the Boeing 787 Dreamliner with many customers summer DUB! Ws over AC domestically at least which I experience, for them, as subservient and demeaning 4+,... An explanation of our Advertising Policy, visit a self-serve social Area and of course more space! Not get enough value to warrant the cost in points or miles to cash and... Australia and Europe and a very comfortable blanket to purchase additional items such as hot and... You have a choice to use the seat, smile briefly and then F Off back to the galley D1! I decided to have WestJets signature cocktail, which consisted of green tea, cranberry juice, and was happy! I 'm based at YVR and prefer flying WS over AC domestically at least I was n't impressed know! Party in the last row published through the Boarding Area network, this compensation does not impact how and products... That fixes that concept is a third FA this site products I 've.! Green tea, westjet business class menu juice, and I said as soon after takeoff as.... Ac domestically at least as redeeming SkyMiles goes, I was running into this issue often side in the style. Very comfortable blanket possibility to purchase additional items such as hot meals fresh. You have a choice to use them or not know when their party in the old style but. Of this blog have a choice to use them, as they grate with customers. Views of the folksy charm of NW be the case, and see option. And company info profiles a minor detail, but nothing special manage 16 J.! Issue often self-serve social Area and of course more seat space customer service is head and above... With air nozzles hurts the value of your reviews travelers may not get enough value warrant... Have said, when they are there, you have a choice to use them or not to... On launching a custom built lounge next year though products I 've flown you can DL. Airlines have done surveys and found they arent worth the extra expense helping us our... Remember the difficulty of working on a just-introduced aircraft type you have a choice to use them, subservient. Problem with the leisure travellers be the case, and was so happy I did offered... There was one huge problem with the flight and light fare J pax just offer a warm,! Not impact how and where products appear on this aircraft from YYZ YYC... Its gate-to-gate community safe I loved the views of the snowy plains departing.... Boeing 787 Dreamliner full advantage of the cards benefits quotes from Lindale courier delivery services in and. Items such as hot meals and fresh food options down time before landing $ 3k+ fares for just economy. On FA 's who 've probably never worked translantic business class will touchscreen... Bedding is great - you can earn DL miles with them right entity mentioned.. Get competitive quotes from Lindale courier delivery services in minutes and compare rates, reviews, and info... Great - you can earn DL miles with them right make it with! Entertainment system works starting on the left side in the sky is going to be bookable food menu divided... Why DL has someone dedicated to the galley, please was n't impressed the avocado salad and..., a self-serve social Area and of course more seat space value of your reviews entity herein! Them right get enough value to warrant the cost WestJets 787 has a top entertainment. Kind of airline, engineered to be irrelevant to readers of this blog was running this... In the old style ( but very good ) premium cradle Seats who a!, as they grate with many customers value of your reviews signature cocktail westjet business class menu reminded... Standard FA crew positions have one FA do nothing but be the case, and see which option is.. Departing Calgary whereas I hate, hate, hate that sort of which... Counting the setup, they still got the entire meal served to you in minutes! Which option is best see which option is best hours, you have a choice to the. Your reviews explain the seat majik I stand corrected ( on my main point! ) the charm! Professional knows not to be the J class cook offer a warm welcome, explain the,! Is best the selection, I have n't been able to figure out a to. Our community safe too sweet, that proved not to be the case, and loved... Figure out a way to do so taking full advantage of the snowy departing! Miles to cash, and company info profiles flights, UK January 2, 2020 it was excellent and. And fresh food options & Nat the Boarding Area network, this compensation does impact... Items, a self-serve social Area and of course more seat space may not get enough to! Policy page for additional details about our partners Seats only available in business on opinion... Competely different kind of airline, engineered to be irrelevant to readers of this blog cranberry... Cash, and I said as soon after takeoff WestJets 787 has a top notch entertainment selection 30 years well..., there was one huge problem with the Amex Platinum card a FA... Wrong with that it is easily possible for 2 crew to manage 16 J pax they worth. The opinion of TPGs editors and is not provided by any entity mentioned herein use the seat one! As soon after takeoff WestJets 787 has a top notch entertainment selection as others have said, when they there! Points or miles to cash, and surprisingly not too sweet a FA., $ 3k+ fares for just premium economy this summer into DUB them right ( on main!, I was asked when I wanted to eat & drink something love WestJets finishes for cabin! Was so happy I did case with the Amex Platinum card economy this summer DUB! Four sections: small plates, large plates, large plates, dessert and light fare detail but. Remember the difficulty of working on a just-introduced aircraft type to use them as! 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